SPARTLIC

Privacy Policy

Last updated: 2 August 2026

This Privacy Policy explains how Spartlic (“Spartlic”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you use the Spartlic mobile application and website (together, the “Service”). Spartlic is a marketplace in the United Arab Emirates that connects people with providers of car parts and automotive services. The Service is operated by Coders Technologies.

By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

1. Information we collect

We collect the following categories of information:

• Account & identity. Your mobile phone number (used to create your account and sign in via a one-time code), and, if you provide them, your name, email address, and date of birth.
• Vehicle & garage information. Details you add about your vehicles (such as make, model, and notes), and any documents or service records you choose to store, which may include reminder dates and reference numbers.
• Location. Your emirate/area, and — only if you grant permission — your device’s approximate or precise location, used to show nearby shops and provide directions.
• Business (shop owner) information. If you list a business, we collect your shop details, offers, products, images, and contact numbers so customers can find and reach you.
• Images. Photos you upload for your profile, vehicles, shops, offers, or products.
• Usage & activity. Searches you run and actions you take — for example, when you call, message on WhatsApp, or request directions to a shop — which we record to operate and improve the Service and to report activity to the relevant shop.
• Device & log data. Technical information such as app version, device type, and diagnostic logs.
• Payment information (business users only). If you purchase a paid business subscription, payments are processed by our payment provider. We do not collect or store your full card details.

2. How we use your information

• Provide, operate, and personalise the Service, including matching results to your vehicle and area.
• Authenticate you and secure your account (one-time sign-in codes).
• Connect you with shops you choose to contact, and provide shops with the activity generated by their listings.
• Send you reminders and service-related notifications you have set up or requested.
• Process business subscriptions and manage billing.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations and enforce our terms.
• Improve and develop the Service.

3. How we share your information

We do not sell your personal data. We share information only as described below:

• With shops you contact. When you choose to call, message, or get directions to a business, that action connects you with the business and is recorded as activity for that business.
• Service providers. We use trusted third parties to run the Service — for example, one-time-code (SMS) delivery, cloud hosting and image storage, search infrastructure, and payment processing. These providers process data on our behalf under appropriate safeguards.
• Legal & safety. Where required by law, regulation, legal process, or to protect the rights, property, or safety of Spartlic, our users, or the public.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.

4. Third-party platforms

If you reach or interact with us through a third-party platform (for example a social media or messaging platform such as Meta), that platform’s own terms and privacy policies also apply to your use of it. We only receive the information you authorise through that platform.

5. Data retention

We keep your personal data for as long as your account is active and as needed to provide the Service, and thereafter only as required to meet legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and data at any time — see our Data Deletion page.

6. Security

We protect your data using industry-standard measures. Information is transmitted over encrypted connections (TLS), and sensitive fields — such as your name, email, date of birth, and any stored document reference numbers — are encrypted at rest. No method of transmission or storage is completely secure, but we work to protect your information and continuously improve our safeguards.

7. Your rights

Subject to applicable law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. You may request deletion of your account and associated data at any time by contacting us using the details below.

8. Children

The Service is intended for users aged 18 and over and is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it.

9. International processing

Some of our service providers may process data in locations outside the UAE. Where this occurs, we take steps to ensure your data receives an appropriate level of protection.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@spartlic.com.